This page provides a detailed explanation in English of how your personal information is collected, used, and protected. Please read this policy carefully before creating an account on 1000 fix.
Transparency is our policy — you have the right to know the reason behind every piece of information we collect
During account registration, we collect your name, date of birth, email address, and mobile number. This information is used to verify your identity and keep your account secure. Confirming your age and identity as a resident of Bangladesh is our legal obligation. If the information provided is inaccurate, the account verification process may be affected. We never sell this information to third parties without your consent.
During deposits and withdrawals, we record the payment method, transaction amount, and mobile banking number. This information is used solely to complete financial transactions and prevent fraud. We never store full card numbers or bank passwords. All financial data is kept on secure servers in an encrypted state. Information may be shared with regulatory authorities as needed to prevent money laundering.
The games you play on the platform, the duration of your sessions, and the device you use are automatically logged. This information is used to improve the platform experience and resolve technical issues. Your IP address and browser information are stored for security verification purposes. Unusual usage patterns are monitored to ensure responsible gaming. This log data is automatically deleted after a set period.
Our website uses session cookies that remember your login state and ensure safe browsing. Performance cookies tell us which pages are used most, helping us improve the site. You can manage cookies through your browser settings, though some features may not work as a result. We do not use third-party advertising tracking cookies. If our cookie policy changes, a notice will be posted on the platform.
Your personal information is never sold to advertisers or third parties. Limited information may be shared with trusted payment gateway partners for payment processing. Information may be disclosed to authorities under legal obligations or court orders. Any third-party partners are required to comply with our privacy standards. You will be notified in advance of any changes to data sharing practices.
You can view, correct, or request deletion of your stored information at any time. After account closure, your information will be removed from our systems within a specified period. You have the option to opt out of marketing communications at any time. Any data-related complaints or requests can be submitted through our support team. We are committed to responding to your request within 30 business days.
Your data is protected at both the technical and administrative level
Information for active accounts is retained for as long as the account remains open. After account closure, certain information may be kept for up to 5 years as required by law. Financial transaction records must be retained for a specified period in accordance with regulatory guidelines. Once the retention period ends, data is securely and permanently deleted. You will be notified in advance of any changes to the data retention policy.
If you have any questions or concerns about our privacy policy, our support team is always ready to help. You can send any data-related requests by email to: [email protected]. To get answers to common questions, visit our FAQ page. We always believe in transparency and accountability. Protecting your privacy is our highest priority.
Join 1000 fix knowing your information is safe and enjoy the best online entertainment experience in Bangladesh.